If you have a private tenancy, contact the UC helpline or Job Centre Plus (see above). If you are a Sheffield City Council or Housing Association tenant, your landlord can provide support to help you manage Universal Credit.Support is also available to help you understand how UC works, and how to manage your budget to pay your rent and other bills. Support is available with using computers to apply for UC. Job Centre Plus: to find your local centre, call 08.If you are unable to claim UC online, or you need help during the process, you can call the Department for Work and Pensions Universal Credit helpline on 08. If you require support when applying for or managing Universal Credit in Sheffield, you can contact the following: If you are in receipt of any of these benefits you may need help with claiming Universal Credit. It is a new benefit that replaces Jobseeker’s Allowance, Housing Benefit, Working Tax Credits, Child Tax Credits, Employment and Support Allowance, and Income Support. Universal Credit was rolled out in Sheffield at the end of 2018.
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